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Inland Revenue is going to market for providers of Wi-Fi, LAN and internet connectivity to service its 20 nationwide sites and 4,100 staff in a deal that could last up to a decade.
The solution would offer service management and be based on the expectation of a long-term partnership, the tax office told potential suppliers in a tender.
Offices to be covered were a combination of Inland Revenue only, leased by the department but also used by other agencies and leased by other agencies but with a tax office presence.
Two categories of office worker were using Wi-Fi, the department said: customer service officers who had high bandwidth needs as they use screen recording and voice calls continuously, while the second group consists of others, typically corporate users.
These used a mix of cloud productivity and organisational applications and Microsoft Teams for voice and video communications.
Inland Revenue said it was looking for a consolidated, end-to-end managed service with a vendor who could offer a partnering approach and help maintain a high quality, fit for purpose office network.
“Inland Revenue is therefore interested in a respondent’s ability to demonstrate capability and experience in successfully delivering the proposed services to meet IR’s requirements,” the agency noted.
The deadline for responses is 6 December.
Access to the tender process will be provided exclusively via Inland Revenue’s procurement tool from Auckland-based Cotiss.
Cotiss was launched in 2023 with the support of $2.2 million in investment led by Blackbird Ventures and supported by Icehouse Ventures, Phase One, Co-Ventures and AfterWork Ventures.