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Voice and unified communication-as-a-service wholesale vendor Access4 has acquired Channel UC to scale its capabilities in cloud communications for an undisclosed sum.
Channel UC’s whole team of 22 employees will make the transition over to the new ownership, which includes managing director Brad Milne and director Matt Milne who will both be added to Access4’s senior leadership team.
Additionally, after a transition period, only Access4’s brand will remain.
As a result of the deal, the business’ combined transacting reseller base will expand to over 600 partners and over 300,000 services.
All existing Channel UC partners, customers and deals will transition over to Access4 over a flexible 12-month period.
The vendor said the acquisition is a “key milestone”, with Access4 adding Channel UC’s omni-channel contact centre solutions, artificial intelligence integration, professional services and session border control as a service to its portfolio.
For partners, Access4 claimed the deal will result in improved product offering and automation, consolidated support resources and seamless business continuity.
“For both Channel UC and Access4 partners, this acquisition represents a ‘better together’ story,” said Tim Jackson, Access4 managing director.
“By combining our strengths, we are positioned to deliver greater innovation, expanded support and enhanced business opportunities.”
Brad Mile meanwhile added that the combination of the two businesses “marks a new era in cloud communications”.
“As we integrate our operations, our priority remains focused on supporting our partners and delivering exceptional value,” he said.
“With months of behind-the-scenes preparation we are excited to offer our partner network access to both organisations combined strengths to deliver innovative solutions that empower meaningful partnerships and outcomes that solve problems for customers and to thrive in an increasingly digital world.”
The acquisition of Channel UC comes less than two years after Access4 purchased its Perth-based rival Novum Networks in December 2022.