The PC Recovery, Driven by AI, Remains Elusive Channelnomics

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Weak PC sales in the third quarter are signaling that the anticipated PC refresh cycle won’t materialize until 2025 . The main challenge? A failure to demonstrate the value of AI in PCs.

By Larry Walsh

At the start of 2024, analysts forecasted modest growth in PC sales. IDC projected a 3% increase, fueled by the release of AI-enabled and -optimized devices and the end of life for Windows 10. A stronger 7% uptick was predicted for 2025, driven by the same factors. But these optimistic projections overlook a core issue: channel partners and their customers remain unconvinced about the benefits of AI-powered PCs.

Despite early hopes, PC sales have remained underwhelming. Dell reported a 1% decline in PC revenue for the third quarter, while HP saw only a modest 2% gain. For two of the largest PC vendors globally, these results point to a significant gap in market readiness. Channel partners,…

 

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